| Stakeholder |
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S1 - Current: sustain current operational commitments. |
- Sustainment of current operational commitments (Navy, Army and Air Force)
- Sustainment of Multi-Agency Operations and Tasks (MAO&T)
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Initiatives to deliver objectives in the Stakeholder perspective are found across the other perspectives of the balanced scorecard. |
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S2 - Future: be ready to meet the Government’s next request |
- Preparedness projections: Navy, Army and Air Force
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S3 - Resource Management: make best use of allocated finances and resources |
- Changes in delivery vs changes in resources allocated
- Efficiency savings realised
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S4 - Reputation: enhance our reputation as an effective Defence Force and valued interagency and coalition partner |
- Key messages delivered through print media
- Key messages delivered through broadcast media
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| Enabling Processes |
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P1 - Business Processes: deliver effective and efficient business processes |
- Savings realised from the Defence Transformation Programme (DTP)
- Project delivery performance
- Joint Logistic Support Organisation (JLSO) contract savings
- JLSO transaction processing days
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- Headquarters Change Programme under DTP (PIA 1)4
- HRM Change Programme including Education and Training (DTP) (PIA 1)
- Logistics Change Programme (DTP) (PIA 1)
- Cost Reduction Programme (PIA 2)
- Innovation and Efficiency Programme (PIA 3)
- Government’s Administrative and Support Services Optimisation Programme
- DPMS (Defence Performance Management System)
- Integration of capex, opex and cashflow budgeting processes
- Activity-Based Budgeting
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P2 - Logistics: deliver agile and effective logistic support |
- Supply chain measures (Navy, Army and Air Force, and Operations)
- Repair process measures (Navy, Army and Air Force)
- Efficiency measures
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- Logistics Change Programme (under the DTP)
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P3 - Capability Development: deliver flexible and relevant future capabilities |
- Flexibility and utility of capabilities
- The gap between approval in principle and spend / forecast for minor capital expenditure
- Introducing new capabilities (Navy, Army and Air Force)
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- Defence Capital Development Plan
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P4 - Military Policy: develop and sustain an effective military policy |
- Level of preparedness for contribution to Defence policy papers / reviews
- Effectiveness of the NZDF Strategic Planning Process
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P5 - Whole of Government: increase our contribution to Whole of Government security sector outcomes |
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P6 - Training: optimise our training systems |
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- Human Resource Change Programme (under the DTP)
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| Resources |
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R1 - Equipment: equip our forces to meet current commitments and be ready for the next request |
- Availability of equipment (Navy, Army and Air Force)
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- Defence Capital Development Plan
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R2 - Infrastructure: optimise Defence Infrastructure to meet future needs |
- Building condition and functionality indicators
- Building utilisation indicator
- Recapitalisation rate
- Satisfaction with facilities (military and civilian personnel)
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- Defence Estate Strategic Plan
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| Learning and Growth |
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L1 - Culture: be an organisation of choice |
- Propensity to join
- Recruitment success
- Overall satisfaction
- Early rate of notice
- Attrition
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L2 - Personnel: ensure we have the people we need |
- Overall numbers versus targets (Navy, Army and Air Force)
- Rank/Trade shortfalls and risks (Navy, Army and Air Force)
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L3 - Personnel Management: prepare and support the Joint Team |
- Satisfaction with performance management and career development
- Satisfaction with conditions of service
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- Human Resource Change Programme (under the DTP)
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L4 - Information Management: grow information management capabilities to support the Knowledge Edge Force |
- Military information management
- Corporate information management
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- Information Management and Exploitation - Phase 1
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L5 - Technology: improve the ability of technology to support effective management of the NZDF |
- System availability
- IT project delivery
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- CIS Business Plan
- Technology Defence Capital Projects (such as: Defence Satellite Communications; Joint Command and Control System; Joint Communications Modernisation; and Land C4ISR)
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