NZDF

Performance Indicators for NZDF Outputs

As noted earlier, Employment Contexts and the military tasks to be performed under each (the Mission Essential Tasks) are the basis against which OLOCs for force elements are set and from which, taking into account Response Time, DLOCs are set. DLOCs for force elements are expressed through the four components of preparedness (Readiness, Combat Viability, Deployability and Sustainability) that are used as the Key Measurement Areas (KMAs) within OPRES. The OPRES performance measurement framework uses Key Performance Indicators (KPIs) within each KMA for the three Services. Indicative KPIs are summarised in the following table:

Indicative Key Performance Indicators
Key Performance Indicators (1) Performance Measures

Readiness

DLOC Establishment Filled. % of Unit’s DLOC Establishment that is filled.
Personnel Continuity. % of personnel turnover in the last six months.
Key Personnel Appointments Filled Over Time. % of key appointments filled by qualified personnel.
Equipment Serviceability. % of Unit Establishment platforms/ equipments that are serviceable.
Individual and Unit Level Training Completed. % of individual/unit Readiness Training Activities (RTA) completed within reporting period
Mission Critical Platform/Combat System/DLOC Aircraft Availability. % of programmed operating time in which the ship’s platform/combat systems were available /% of DLOC aircraft available.
Sufficiency of RTA Equipments, Expendable Stocks and Munitions. % of stocks and live/practice munitions available for required Readiness Training Activities.

Combat Viability

Adequacy of Tactics, Techniques and Procedures. % mission success and element survivability enabled by tactics, techniques and procedures.
Collective Proficiency in Employment Context (EC) Tasks. % of collective/joint/ combined exercises covering EC essential tasks completed.
Standardization. The degrees of interoperability allowed by the level of standardization (as defined by NATO, ASIC and ABCA) with friendly forces for the EC METs.
Mission Critical Equipment Operational Viability or Suitability. % mission success enabled (or restrictions on mission) by technology or equipment performance.
Equipment Reliability for Mission Critical Systems. % degradation of EC essential tasks at OLOC operating tempo due to equipment reliability.

Deployability

EC Specific OLOC Generation and Contingency Plans. Plans distributed, reviewed and validated current (annually).
Critical Equipment Deficiency Correction within Response Time. % of Critical Deficiencies that can be corrected within Response Time.
Sufficiency of Deployment Expendable Stocks and Munitions. % of live/practice munitions and stocks available for OLOC generation and retention, including the Operational Viability Period (OVP)
Serviceability and Availability of OLOC Generation Equipments. % of OLOC generation equipments serviceable and available.
Availability of OLOC Generation Personnel % of Personnel available for OLOC generation.

Sustainability

Availability of Replacement Personnel. % of Service personnel to provide for sustainment.
Key Equipment Repairability % of operating time during which Force Element availability is degraded at OLOC operating tempo by repair times.
Availability of Sustainment Equipment, Stocks and Munitions. % of sustainment equipment, stocks and munitions avail or obtainable within RT + OVP.
Availability of Replacement Equipment % of replacement equipment avail or obtainable within RT + OVP.
Materiel Supply Times % of operating time during which Force Element availability is degraded at OLOC operating tempo by supply times
Ability to Achieve and Sustain Operating Tempo to Achieve Tactical Objectives % operating tempo able to sustain throughout duration of deployment (due to aircraft/ equipment serviceability and availability).
Notes:
  1. These KPIs are indicative of the types of measures used. The actual measures used by each of the Services will vary. The Service-specific KPIs and their Performance Rating Scales are detailed in appropriate directives.
  2. Service KPIs are used at the lower end (unit level) of OPRES. As in the case of OPRES, the aggregated KPIs, via the “Statement of Service Performance”, are reported externally in the NZDF Annual Report.

Measures for Community Support

Some community support services can be programmed, while others, by their very nature, cannot be predicted. Although their delivery is not a measure of output performance, the objective is always to provide these services to the satisfaction of the organisation requesting assistance. Performance will be assessed from reports by the organisation supported, and by the appropriate commander on the military effectiveness of the units employed. These services provide links to the public, utilisation of resources and skills, and an indication of the trained state of the units involved. Therefore, the delivery of support services can contribute indirectly to the assessment of output performance.

Previous |  Contents | Next 

This page was last reviewed on 21 May 2009, and is current.