| Quantity |
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Provide policy advice to the Minister of Veterans’ Affairs on veterans’ entitlements, care and recognition.
The number of occasions that the Minister will seek advice, or the CDF feels the need to offer it, will depend on a range of factors beyond the control of Veterans’ Affairs New Zealand.
The anticipated range of key submissions include the following:
- Statutory Reports to Parliament 2
- Submissions to Cabinet 5–12
- Special Briefing Papers 20–30
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Policy advice was provided.
Statutory Reports to Parliament 3
Submissions to Cabinet 2
Special Briefing Papers 27 |
| Quality |
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The Minister will expect expert advice to be delivered in accordance with the agreed statutory timeframes and in accordance with the defined characteristics of quality advice: purpose, logic, accuracy, options, consultation, practicality and presentation.
- Replies within 20 days of receipt of requests, if not otherwise specified.
- 95% of first drafts of all policy papers accepted by Minister.
- 90% of all other responses accepted without amendment.
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Advice was delivered within the agreed or statutory timeframes and in accordance with the defined characteristics of quality advice.
85% of all responses were completed within requested timeframes. This measure did not meet the required percentage due to staffing constraints.
96% of first drafts of all policy papers were accepted without amendment.
96% of all responses were accepted without amendment. |
| Quantity |
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Provide Ministerial servicing and support.
The anticipated range of key submissions include the following:
- Ministerial Correspondence 200–300
- Parliamentary Questions 50–100
- Select Committee Reports 2–5
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Ministerial servicing and support was provided.
Ministerial Correspondence 263
Parliamentary Questions 45
Select Committee Reports 5 |
| Quality |
| Submissions will be delivered in accordance with the agreed timeframes and in accordance with Cabinet Office guidelines. |
Submissions were delivered in accordance with the agreed timeframes and met Cabinet Office guidelines. |
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– The aim is the provision of a comprehensive service: the capacity to react quickly; the regular evaluation of policy for effectiveness in achieving required outcomes and timely briefings on significant issues; and support for the Minister, as required, in Cabinet Committees, Select Committees and in the House.
95% of all responses will be completed within requested timeframes: 20 working days if not otherwise specified.
95% of all responses will be accepted without amendment. |
Other government agencies and affected parties were consulted, and possible objections to proposals were identified. 85% of all responses were completed within requested timeframes. This measure did not meet the required percentage due to staffing constraints.
96% of all responses were accepted without amendment. |
| Quantity |
- Provide administration for the War Pensions Advisory Board and War Pensions Appeal Board.
- Meetings of the War Pensions Appeal Board will be arranged at least 6 weekly.
- Meetings of the War Pensions Advisory Board will be arranged as required.
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Administration was provided for the War Pensions Appeal Board. The War Pensions Appeal Board did not meet.
The War Pensions Appeal Board had a sitting schedule over 42 weeks. It met seven times during this period; an average of six weekly.
The War Pensions Advisory Board did not meet. |
| Quality |
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All arrangements and actions will meet the Board’s requirements.
- 95% of all actions defined by the Boards will be completed within 20 working days of receipt, if not otherwise specified.
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All arrangements and actions met the Board’s requirements.
100% of the decisions made by the War Pensions Appeal Board were notified to claimants within 20 working days of receipt. |
| Quantity |
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Provide Management of the Rehabilitation Loan Scheme.
The monitoring of loan payment schedules will be completed by the 7th of the month following receipt. |
The Rehabilitation Loan Scheme was managed.
24 loan schedules were cleared for payment. Two schedules per month were processed. |
| Quality |
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The information provided will be of sufficient quality to enable the Ministry of Social Development to make payments.
- 100% of all actions will be completed within the agreed timeframe.
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The information provided to the Ministry of Social Development was of sufficient quality to enable the payments to be made.
100% of actions were completed within the agreed timeframe, by the 7th of the month following receipt. |
| Quantity |
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Administration of maintenance agreements and contracts for service relating to the maintenance and development of Services Cemeteries.
- Administering maintenance agreements covering an estimated 181 Services Cemeteries.
- An estimated 100 (in the range of 50 to 150) contracts for service to be administered..
- Two contracts for manufacture and 47 contracts for installation will be administered.
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The maintenance agreements and contracts for service relating to the maintenance and development of Services Cemeteries were administered.
181 maintenance agreements have been agreed with cemetery authorities and are being administered.
76 contracts for service were administered.
Two contracts for manufacture and 48 contracts for installation are being administered. |
| Quality |
- Contracts to be current, legally correct and clearly specify requirements.
- There will be no breaches of contracts by Veterans’ Affairs New Zealand.
- Serious breaches of contracts by contractors will be managed as per the conditions in the contract.
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All contracts were current, followed a standardised format, were legally correct and clearly specified requirements.
Quality audits have confirmed there were no breaches of contract by Veterans’ Affairs New Zealand.
Quality audits have confirmed there were no breaches of contract by contractors. |
| Quantity |
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Quality Audit Services Cemeteries.
- Quality audits will cover the 181 Services Cemeteries in New Zealand on a rotational basis over a three year period.
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Quality audits were provided.
There were 98 quality audits of Services Cemeteries carried out. |
| Quality |
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Quality audits will ensure that specifications outlined in contract have been met.
- Services Cemeteries standards are being maintained to the satisfaction of Veterans’ Affairs New Zealand, Local Authorities, the RSA and veterans’ representative organisations
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Quality audits will ensure that specifications outlined in contract have been met.
Services Cemeteries standards are being maintained to the satisfaction of Veterans’ Affairs New Zealand, Local Authorities, the RSA and veterans’ representative organisations The specifications outlined in contracts were met. Services Cemeteries were maintained to the satisfaction of Veterans’ Affairs New Zealand, Local Authorities, the Royal New Zealand Returned Services Association and veterans’ representative organisations. |
| Quantity |
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Co-ordinate New Zealand’s official participation in the commemoration of significant military anniversaries.
The number of anniversaries that New Zealand will be involved in will depend on a range of factors beyond the control of Veterans’ Affairs New Zealand. An anticipated range of two to four events will require coordination. |
Veterans’ Affairs New Zealand co-ordinated participation in two commemorative events.
VANZ co-ordinated and provided support for 32 veterans who travelled to London for the official dedication of the New Zealand Memorial on 11 November 2006.
As the NZ lead for the co-ordination of Anzac Day Services at Gallipoli, VANZ was involved in the coordination of the services for the 92nd anniversary of the Gallipoli Landings.
The co-ordination of the Dawn Service is undertaken in conjunction with Department of Veterans Affairs, Australia (DVA). VANZ has responsibility for the co-ordination of the New Zealand service at Chunuk Bair.
Funding was also provided through the Minister’s Commemorations Discretionary Fund to 96 veterans to assist them to travel overseas to attend commemorations; and to nine groups to assist with the organisation of New Zealand based events and reunions. |
| Quality |
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The Minister will expect participation to be delivered in accordance within agreed parameters and budget.
- The event co-ordination will be to the satisfaction of the key stakeholders.
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Events were delivered in accordance within agreed parameters.
Anzac Day commemorations at Gallipoli exceeded budget as the share of costs with the DVA increased due to the requirement for additional infrastructure support.
The Ministers Commemorations Discretionary Fund exceeded budget due to an increased demand from individual veterans wishing to attend commemorations and, or revisit battlefield sites. |