Help Using this Web Site

We've tried to make this site easy for first time Internet users but if you are having problems, this section should help you.

How do I get around this site?

To move around the site, click on the menu items with your mouse. The main [global] menu is along the top. When you have clicked on a main menu item, a sub-menu appears on the left. Sometimes a section will have more links at the top of the main text area.

Whenever your cursor looks like a hand rather than an arrow, it means you can click and go to another page. Links in the text areas are not underlined but are a different colour to the main content.


Once you have left the home page, you'll notice that a line of text at the top left of each page shows you which section you are in. The words are links and can be used to trace your steps back to the home page.

You can also use the back button on your browser to return to the page you last visited.

How do I use Access Keys?

Each of the main areas also have an Access Key assigned to them. This means that you can use the keyboard to jump to any main area from anywhere else in the site.

Access Keys work slightly differently on Macs and PCs. Below is a list of the main areas of the site, and the keyboard commands that will jump to them.

Area PC Mac
Homepage alt + 1 > rtn ctrl + 1
At A Glance alt + 4 > rtn ctrl + 4
News and Information alt + 5 > rtn ctrl + 5
Corporate alt + 6 > rtn ctrl + 6
Operations alt + 7 > rtn ctrl + 7
Public Documents alt + 8 > rtn ctrl + 8
Medals alt + m > rtn ctrl + m
Personnel Records alt + p > rtn ctrl + p
Site Map alt + 2 > rtn ctrl + 2
Access Keys alt + 0 > rtn ctrl + 0
Help alt + h > rtn ctrl + h
Legal notices (disclaimer & copyright) alt + l > rtn ctrl + l
Contact us alt + 9 > rtn ctrl + 9
Search Our Site alt + 3 > rtn ctrl + 3 alt + / > rtn ctrl + /

'alt + 1 > rtn' means that you must hold the alt key and the 1 key at the same time, then press the Return key.

'ctrl + 1' means that you must hold the ctrl key and the 1 key at the same time.

Netscape and Explorer also have various keyboard shortcuts that may be useful:

Action Browser PC MAC
go back to previous page Netscape alt + left arrow cmd + left arrow
Explorer alt + left arrow cmd + left arrow
go forward to next page Netscape alt + right arrow cmd + right arrow
Explorer alt + right arrow cmd + right arrow
search on current page Netscape ctrl + f cmd + f
Explorer ctrl + f cmd + f
Refresh Page Netscape ctrl + r cmd + r
Explorer F5 cmd + r
Add Page to favorites Netscape ctrl + d cmd + d
Explorer ctrl + a cmd + d
cycle through open windows Netscape alt + tab n/a
Explorer alt + tab cmd + ~
Close window Netscape ctrl + w shift + cmd + w
Explorer ctrl + w cmd + w

How do I change my screen settings?

This site looks best with a screen resolution (the size of what is shown) of 800 x 600. To change this on a PC running Windows operating systems, go to Start > Settings > Control panel > Display > Settings and change the desktop area by using the sliding bar.

On an Apple Macintosh, you can use the Monitor & sound control panel to change the resolution.

How do I get back to this site if I leave it?

The address of our site is

If you want to come back to this site at any time, type in the address in the browser address bar and press enter.

To save you doing this more than once, add the page to your Favourites (in Internet Explorer click on Favourites > Add to Favourites > and then name the page something that you will remember like NZ Defence Force).

If you are using Netscape Navigator - go to Bookmarks. This works like Favourites.

How can I find what I need on your site?

Try using the Search facility - type in a word or phrase, careers and recruiting for example, and then click GO. A list of links to pages containing your search word will come up.

You can also view the site map, the link is at the bottom of each page.

How do I get a copy of an image I like?

If you see an image that you like on the site.

  • In the Image Gallery - click on the thumbnail image, this will take you to a larger image, right click on the larger image and select properties, this will provide you with the image file name. 
  • if you would like a copy of the image at this point, please right click on the image and from the context menu choose "Save Image As.. " this will  save a copy of the image to your desktop.
  • Use our contact form to request a high resolution print ready version of the image.
  • Alternatively, copy the URL [address] of the page into the contact form so that people assisting you to obtain the image know where you saw it.
  • Please refer to our copyright statement for terms of use.

What are PDFs and how do I read them?

PDF stands for Portable Document Format. It's an established way of publishing documents on the web and retaining their original printed look. We've used PDFs on the site for:

If you see a blank screen when you try to view a PDF file then you are probably experiencing an Internet connection/memory problem.

Acrobat Reader does not use an hourglass to tell you that a document is loading - instead you will only see a blank screen.

Some PDF files on this site are large and you are likely to occasionally be presented with a blank screen. Have patience and wait until you see the word "Done" at the bottom-left corner of your screen. If the screen is still blank, or if you are having problems viewing and/or printing a PDF file displayed in your browser window, please try downloading and saving the file using the procedure described below, and then open it with Acrobat Reader.

To download a PDF file and then open it from a saved location:

  1.  In Internet Explorer, right-click the link to the PDF file, and then choose 'Save Target As...' from the pop-up menu.
  2. In other browsers, right-click the link to the PDF file and choose the pop-up menu item that is labeled 'Save Link As', 'Save target as ...' or similar.
  3. Specify a name and location for the PDF file, and then click 'Save'.
  4. Open Acrobat Reader, choose 'File / Open', and select the PDF file you saved in Step 2 above.

You need the free Adobe Reader to read these files. This is available for download at

The text is too small for me to read - how can I change it?

In Internet Explorer go to View > Text size and select the text size, e.g. Larger or Largest

Netscape works in a similar way.

My browser is out of date - how can I get a new one?

This site is designed to be viewed using version 4 and above of Internet and Netscape browsers.

The latest versions of Internet Explorer and Netscape can be downloaded free of charge from their websites:

Internet Explorer


You'll also find that lots of the computer magazines for sale in newsagents include CDs with copies of the latest browsers.

Other questions?

If you have any questions about this site, or you find something that we haven't covered in this section that you would like to know about, use the form in Contact us to let us know and we will do our best to answer your questions.

This page was last reviewed on 17 September 2009.